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Shipping & Handling Information:Standard shipping method: All of our products, except The Driver's Seat, are shipped via UPS or, in the cases of Alaska or Hawaii, by United States Postal Service (USPS). The Driver's Seat ships by Common Carrier (truck). Please see The Driver's Seat Ordering Information page for additional shipping information. For all other products, our standard shipping method is UPS Ground. UPS Ground shipping is not available to Alaska, Hawaii, Puerto Rico, Virgin Islands or other Caribbean islands. International Orders: We are sorry, but we cannot accept orders or ship to international addresses outside the United States or the Caribbean Islands at this time. If you want to order our watchwinders, see below for overseas distributors. PO Box Shipments: If your item is going to a PO Box, then it will be mailed out using the United States Postal Service (USPS) with a signed proof of delivery. UPS will not ship to PO Boxes. We do not have tracking numbers available for packages shipped via USPS. Shipping, Handling and Insurance, if not included in an item, are as follows:
International Orders: We are sorry, but we cannot accept orders or ship to international addresses at this time. If you want to order our watchwinders, see below for overseas distributors. Please note that we cannot ship to PO Boxes. If you give us a PO Box as the shipping address, your order will be delayed until we can confirm a valid shipping address via email or phone. If your credit card is billed to a PO Box, please give us a valid shipping address in the "special instructions" area on the final checkout form. Shipping Schedule:Watchwinders, watches, watchwinder domes, and, unless otherwise noted, watchwinder upgrades and accessories ship from stock from JFA. Watchwinder bases are made to order, but many are made in advance and ready for shipping. Your watchwinder products order ships using this schedule: Monday-Thursday: Orders placed and received before 11:59pm CT (Central Time) process and ship the next business day. For example, an order received at 9:59pm CT Monday will process and ship Tuesday; an order received 12:01am CT Tuesday will process and ship Wednesday. Friday-Sunday: Orders placed and received after 11:59pm CT Thursday and before 11:59pm CT Sunday will process and ship Monday. Once shipped, UPS normal ground delivery times apply. Rush orders (overnight, 2nd Day and 3rd Day shipping) are processed and fulfilled using the same cutoff times. Keep in mind that the shipping schedule is based on when the order is processed. For example:
Once shipped, the carrier's standard delivery times apply. Holiday schedules may delay order shipment another day. The information above pertains only to watchwinder products. All other products ship from the manufacturer's factory and are subject to manufacturer availability. We cannot guarantee turnaround times since the actual shipment is not within the control of JFA. NOTICE:
It takes 5-7 working days to custom build our solid wood bases. Upon completion,
your new base ships out UPS ground from our factory outside Chicago. Please
allow extra time. Faster Shipping:Our standard method of shipping is UPS ground. US and Puerto Rican customers can choose UPS 2nd Day or Overnight for an additional charge when you go through the checkout process. International Orders:We are sorry, but we cannot accept orders or ship to international addresses at this time. If you want to order our watchwinders, here are some links to overseas sources: Lucerne Jewellers and Horologers - Asian Shoppers: please order our watch winders from Lucerne. They can ship from the Phillipines and Hong Kong. Time Design - European Shoppers: please order our watch winders from Time Design in Germany. This reduces your costs because US duty will not be added. |
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![]() Affordable Watch Winders James Feldman Associates, Inc. 505 N. Lake Shore Dr., Ste. 208, Chicago, IL 60611 Phone: 312-527-9112 · Fax: 312-527-1116 Customer Service Office Hours: Monday-Friday 9 a.m.-5 p.m. CT |
| We accept Visa, Mastercard and American Express. Privacy and Security Statement All contents Copyright © 1997-2008 James Feldman Associates, Inc. except where indicated otherwise. All rights reserved worldwide. Reprint only with express permission from copyright holder(s). The JFA logo is a registered trademark and may not be used or reproduced in any form without written permission from James Feldman Associates, Inc. This includes photographs of our products in which the JFA logo appears. All other trademarks are property of their respective owners. See Our Full Copyright Notice and Infringement Warning Terms of Service. |